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Diplomat
2003-07-30, 10:59 AM
I have been having a problem with email on my server. Lets say I am hosting a site called www.mysite.com. When I try to send email using SquirrelMail version 1.2.11, that works fine. However when someone tries to send email to user@mysite.com they get an error like the one below.

Reporting-MTA: dns;hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Mon, 28 Jul 2003 08:20:25 -0700

Final-Recipient: rfc822;user@mysite.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;550 5.1.1 <user@mysite.com>... User
unknown

What is the cause of this problem? Can anyone help?
Thanks
frontend
2003-09-17, 10:13 AM
Hi,

I´m having the same problem...
Can someone with more experience in this matter reply?

Regards,
LMC
QT
2003-09-17, 11:33 AM
Sounds like a DNS problem, or the e-mail account hasn't been created.

For DNS:

Make sure it's resolving to your server and make sure you have an MX record pointing to the hostname of your server.
frontend
2003-09-17, 11:43 AM
Hi,

Thanks for the reply.

I use SB DNS Tool, and i´ve already add the MX entry but it still doesn´t work.

Is it possible to make the process of MX entry´s automatic?

Thanks in advaced for the help... i really really need help because none of the emails are function... :(

Regards,
LMC
QT
2003-09-17, 11:46 AM
Can you post or PM me the domain name?
frontend
2003-09-17, 11:48 AM
Hi,

You can try www.hr-consultores.com.pt or www.nnegocios.com

Regards,
LMC
QT
2003-09-17, 13:05 PM
Well, it looks like hr-consultores.com.pt does not have an MX record and the other one has an MX record that points to a host that does not exist.
frontend
2003-09-17, 13:16 PM
Hi,

Ok... but how can i fix it?

Regards,
Luís Castro
QT
2003-09-17, 21:44 PM
Originally posted by frontend
Hi,

Ok... but how can i fix it?

Regards,
Luís Castro

You need to change the record in your DNS configuration.
frontend
2003-09-18, 08:20 AM
I use the DNS Tool ate my.serverbeach.com and i still can´t figure it out... Please help...:rolleyes:
knightfoo
2003-09-18, 10:45 AM
You will need to add an A record in the DNS Tool for mx.hr-consultores.com.pt that points to the IP address of your server.

-knightfoo
frontend
2003-09-18, 11:26 AM
Thanx knightfoo.

I´ve added an A record in the DNS Tool at my.serverbeach.com...
Is there a way for doing this automaticly?

Regards,
LMC