E-mail Problem

[OOagent137]

Ok, I don't know to much about server administration, but I'm willing to learn :)

Ok, well, I have Outlook setup to send/receive for multiple e-mail accounts located on a single domain for several domains. I have 2 domains, each with 2 or 3 e-mail accounts on them.

Anyway, if I send/receive on these, one account from each domain fails with an error that says "The connection to the server was interrupted." Now, if I take it down to just one e-mail account per domain, it works. I've tried re-creating the accounts via Plesk and in Outlook to no avail. The settings are correct b/c if I take it down to 1 account per domain it works. Any ideas?

[Striker]

I've had this issue occasionally too, and I believe it is because Outlook tries to connect to ALL your mail servers at the same time.

This is an issue sometimes when retreiving mail from multiple accounts on the same server; when the mail server sees more than one connection, it drops the previous connections to serve the latter one.

This is mere speculation, but I have sniffed my pop3 packets going to my server and it seemed to support my theory.

I know of no solution to fix this either, perhaps you need to make multiple identities and switch to each one...or use a different mail client.

[OOagent137]

Thanks for the help. I just set Outlook up on different send/receive group settings and it works.

Obviously, the connection is being dropped. Now, should the server be dropping it or is the way Outlook request things what messes it up? I guess that's the question. You seem to be saying Outlook. Anybody else agree/disagree?

[OOagent137]

BTW Striker, that's a hilarious signature.

[Striker]

Originally posted by OOagent137
Thanks for the help. I just set Outlook up on different send/receive group settings and it works.

Obviously, the connection is being dropped. Now, should the server be dropping it or is the way Outlook request things what messes it up? I guess that's the question. You seem to be saying Outlook. Anybody else agree/disagree? Actually, it's a safeguard feature of the mail server, to protect against DoS attack; it will automatically hangup on a connection if a new one is created.

This is basically an issue with Outlook, and if you changed the settings to get it to work, then all should be well. I'm sure there might be other clients that exhibit this behavior as well, however, Mozilla doesnt seem to do this.

Originally posted by OOagent137
BTW Striker, that's a hilarious signature. :D :D :D :D :D :D :D :D :D :D

[OOagent137]

Well, I fixed it *sometimes*.

I seperated them into 2 seperate send/recive groups. However, I have them automatically checking after so many minutes. Thus, if one checks every 3 minutes and the other every 4 minutes, then every 12 minutes I will see an error, which is still very annoying.

[Striker]

Yeah, no way to actually fix that in Outlook, sorry.