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View Full Version : cpanel says SB hasn't licensed the product


jsbthree
2003-08-19, 04:47 AM
When I try to update the software -- any software -- cpanel directs me to this page. I am sure that I'm doing something wrong casue I am tired and weary of all the errors and BS involved with simply updating RH....

From this point on its a quote:

You've reached this page for one of the following reasons:

1. You just installed cpanel and a license has not been added for this machine yet.

* If you need a test/beta license, please email beta@cpanel.net
* If you are susposed to have a license from your hosting provider, please contact them.
* If you need to get a license, please select one of the distributors here.

2. Something is broken on the server that cpanel is installed on. Please contact your
hosting provider.

3. Your hosting provider has failed to pay for their cpanel license fee, in which case
you need to contact them.

4. Your Cpanel Distributor failed to make timely payment and all of their
licenses were expired.

5. You are attempting to pirate Cpanel; Please don't. Thanks!

jsbthree
2003-08-19, 05:17 AM
root@opensetup [~]# /usr/local/cpanel/cpkeyclt
The Cpanel Key Server said that your license has been expired
by either your distributor or DarkORB [please see
http://www.cpanel.net/lic.html].

charlie
2003-08-19, 10:23 AM
sounds like you need to put in a support ticket. i don't think anyone else can help you on this one =T

jsbthree
2003-08-19, 12:06 PM
Hi John,
Your server was not in our list of cpanel licenses. It has now been
added. If you are still having license issues, please let us know.