Server email setup problems...

[geeks4rent2010]

Hello,

I just purchased 5 additional support tickets and am using the first one for the following problem, but the tickets are not available for use yet (perhaps not real-time billing and updating).

I am a new ServerBeach client and a newbie at setting up a new server. I have experience using WHM.

I am having trouble receiving email for all transferred and propagated domains to ServerBeach. I assume that either I do not have something configured on my server and/or have not created a proper MX record.

Here is a copy of a zone record for my primary domain, geeks4rent.org:

$ttl 86400
geeks4rent.org. IN SOA ns1.geodns.net. brett.geeks4rent.org. (
14
10800
3600
604800
86400)


; 6788
geeks4rent.org. IN NS ns1.geodns.net.
geeks4rent.org. IN NS ns2.geodns.net.
geeks4rent.org. IN A 66.135.33.178
ftp IN CNAME geeks4rent.org.
mail IN CNAME geeks4rent.org.
pop IN CNAME geeks4rent.org.
pop3 IN CNAME geeks4rent.org.
server1 IN CNAME geeks4rent.org.
smtp IN CNAME geeks4rent.org.
webmail IN CNAME geeks4rent.org.
www IN CNAME geeks4rent.org.
geeks4rent.org. IN MX 10 geeks4rent.org.

******

Here is a copy of the results of using email tester from www.dnsreport.com:

Getting MX record for geeks4rent.org... There is no MX record for geeks4rent.org! That\'s bad.
Checking for an A record... Got it!

Host Preference IP(s) [Country] geeks4rent.org 0 66.135.33.178 [*A] -
-------------------------------------------------------------------------------
Step 1: Try connecting to the following mailserver:
geeks4rent.org - 66.135.33.178

Step 2: If still unsuccessful, queue the E-mail for later delivery.

********

If I am doing something wrong would you let me know the steps to correct, so I can apply them to my other domains.

I do apprciate the help,
Brett Combs
Head Geek
Geek4Rent.org

[knightfoo]

How long ago did you change your nameservers to ns1.geodns.net and ns2.geodns.net? If you have made any changes in the last 24-48 hours, it is possible that some nameservers still have the old information cached. If you previous host had a high expire time set (I have seen some domains set at a week) then it will take even longer. I checked the GeoDNS nameservers and they are both returning the correct information.

-knightfoo

[geeks4rent2010]

Thanks for the quick reply. I can wait if necessary for the cache to flush. My main concern is that I:

1) Have my server setup correct with DNS setup properly. I assume if I can surf to the site, then things are resolving correctly.
2) Am correctly setting the MX record for each domain. I am a newbie with respect to created MX records. Other hosts created this record automatically when I added a new site.

It "feels like" I either don't have the MX record correct OR I've changed something on the original WHM/RedHat configuration to cause mail to fail.

Here are is the body of an email that I just tried to send from one of my ServerBeach hosted domains:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

brettcombs@mac.com
unrouteable mail domain "mac.com"

------ This is a copy of the message, including all the headers. ------

Return-path: <g4r@server1.geeks4rent.org>
Received: from g4r by server1.geeks4rent.org with local (Exim 4.20)
id 19zIV9-0002sL-2A
for brettcombs@mac.com; Tue, 16 Sep 2003 11:16:27 -0500
Received: from 12.239.126.53 ([12.239.126.53])
(SquirrelMail authenticated user g4r)
by www.geeks4rent.org with HTTP;
Tue, 16 Sep 2003 11:16:27 -0500 (CDT)
Message-ID: <.12.239.126.53.1063728987.squirrel@www.geeks4rent. org>
Date: Tue, 16 Sep 2003 11:16:27 -0500 (CDT)
Subject: TEST
From: g4r@geeks4rent.org
To: brettcombs@mac.com
User-Agent: SquirrelMail/1.4.0
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
X-Priority: 3
Importance: Normal

TEST


*****

Thanks for you help,
Brett

[QT]

It sounds like your server can't find the address or MX for mac.com, so it does not know where to deliver the mail. Make sure you have the right nameservers in your /etc/resolv.conf:

66.139.72.6
66.139.72.22

I think a lot of cPanel users end up with the wrong nameservers in there, which really messes things up. :)

[dhigbee]

Try changing the entries in your zone record to:

geeks4rent.org. IN NS ns1.geodns.net.
geeks4rent.org. IN NS ns2.geodns.net.
geeks4rent.org. IN A 66.135.33.178
mail.geeks4rent.org. IN A 66.135.33.178
webmail.geeks4rent.org. IN A geeks4rent.org.
ftp.geeks4rent.org. IN CNAME geeks4rent.org.
www.geeks4rent.org. IN CNAME geeks4rent.org.
geeks4rent.org. IN MX 10 mail.geeks4rent.org.

You shouldn't need much more than this.

Don